1. Scope
This Privacy Policy applies to personal information collected through vanteraagency.site and through direct communications initiated via the website. It does not apply to third-party services that may be linked from our website and are governed by their own privacy terms.
2. Information we collect
When you contact us, we may collect information that you choose to provide, including your name, company, email address, messenger contact, target market and the content of your message. We may also receive basic technical information generated by your browser or hosting infrastructure, such as IP address, device type, browser type, approximate location, access time and pages visited.
3. How we use information
We may use the information we collect to respond to inquiries, prepare proposals, communicate about requested services, improve website performance, protect the website and our systems from abuse, maintain business records and comply with applicable legal obligations.
4. Legal basis
Depending on the context and applicable law, we may process personal information based on your consent, steps taken at your request before entering into a contract, performance of a contract, compliance with legal obligations, or our legitimate interests in operating and protecting our business and communicating with prospective clients.
5. Sharing of information
We do not sell personal information. We may share information with service providers that support website hosting, email, analytics, infrastructure, security or professional services, when reasonably necessary for the purposes described in this Policy. We may also disclose information where required by law or to protect our rights, systems or users.
6. Data retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including communication with you, maintaining appropriate business records, resolving disputes and meeting legal, accounting or security requirements.
7. Security
We use reasonable administrative and technical safeguards intended to protect personal information against unauthorized access, loss, misuse or alteration. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. Your privacy rights
Subject to applicable law, you may have rights to request access to, correction of, deletion of or restriction of personal information we hold about you, or to object to certain processing. You may also have the right to withdraw consent where processing is based on consent. To exercise a right, contact us using the details below.
9. Cookies and similar technologies
The website may use strictly necessary cookies or similar technologies required for essential functionality, security and performance. If analytics, advertising or other non-essential cookies are introduced in the future, we will provide appropriate notice and consent controls where required by law.
10. International data transfers
Because we may work with service providers and clients in different countries, personal information may be processed outside your country of residence. Where required, we take appropriate measures intended to protect information during international transfers.
11. Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technologies or legal requirements. The “Last updated” date above indicates when the current version took effect.
12. Contact us
For privacy questions or requests, contact Vantera Agency at info@vanteraagency.site.